Monday, November 27, 2006
How to be a Great Account Executive
Here are 12 tips for becoming a great AE, drawn and adapted from the archives of PRSIG:
- Learn to listen & take good notes
- Keep a to‑do list that works
- Learn to date your work: memos, reports, notes, etc.
- Learn to delegate
- Be enthusiastic, positive & loyal (to your agency & to your client)
- Share ideas (Don't be a yes person)
- Tune into as many media as can find time for
- Learn to use technology, adding new skills and applications regularly
- Make time for professional development
- Build a network of knowledgeable pros, adding one per week
- Develop an outside interest which will add dimension to your professional growth, perhaps providing community visibility
- Pick up a hobby or vocation to take your mind of the biz
Plus, here are some practical pointers for the account exec that are often overlooked:
- Keep your time sheet current
- Always let the receptionist know when you will return
- Don't rely on the artroom or production people to keep track of deadlines
- When you make a mistake ADMIT IT PROMPTLY and get to work on salvaging it right away
- Always promise a little less than you intend to deliver. Better to have a client pleasantly surprised than slightly disappointed.
- If you're responsible for initiating the billing process, do it right away. Your employer can't afford to wait another week before billing every client.
Now it’s your turn: add your thoughts about what makes a great AE by using the comment link below.
Additional Links
SYSOP Ron Solberg Remembers PRSIG (cached link)
Shel Holtz on late PRSIG member Bill Lutholtz
Technorati Tags: Marketing, Public Relations
Labels: Advertising Agencies
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Posted by Warren Allan Johnson @ 8:00 AM | Permalink | |
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